People. Purpose. Performance.

Programme 2

People & leadership

Emotional Intelligence at Work

Read the room. Respond with care. Communicate clearly.

Watch a minute of Emotional Intelligence at Work

From GHS 1,500

per participant per day

Who it is for

Who it is for.

Learning outcomes

What changes in the room.

01

Recognising triggers.

02

Responding calmly.

03

Handling difficult conversations constructively.

04

05

Format

Duration

1 day

Fee

From GHS 1,500 per participant per day.

Where

On site, wherever your team is

Included

[Inclusions from Rosemary]

Structure

Day 1

[Day 1 outline from Rosemary]

Day 2

[Day 2 outline from Rosemary]

Other programmes

Other ways to train the room.

Guest Experience Excellence

Thoughtful service. Confident recovery. Shared ownership.

See the programme

Leadership & Accountability

Clear expectations. Better feedback. Greater ownership.

See the programme

Strategic Selling & Relationship Management

Better questions. Stronger relationships. Clear next steps.

See the programme

Let's talk

Bring it to
your team.

Request a
proposal

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